Setup guide

Connect your phone number in 5 steps

Connect a phone number to SIPmind and the AI answers it — 24/7. You get the number from Twilio and keep full ownership of it. No hardware, no porting, no rip-and-replace. Most practices are live the same day.

1. Create your SIPmind account

   Sign up at sipmind.net and set up your AI — its greeting, what it should say, and your knowledge base. (Already have an account? Skip to step 2.)

2. Get a number from Twilio

   Create a free Twilio account and buy a phone number (about $1/month, plus a few cents per minute). The number is yours — on your own Twilio account, billed to you directly. Already have a Twilio number? Go to the next step.

3. Connect your Twilio to SIPmind

   In the Twilio Console, on the first page (Account Info), copy the Account SID and the Auth Token. In your SIPmind dashboard, open Telephony → Connect your Twilio and paste both. SIPmind checks them with Twilio and keeps the token encrypted.

4. Choose your numbers

   Tick the numbers the AI should answer. SIPmind points them at the AI itself — calls and text messages. There is nothing to paste into the Twilio Console. The AI's calls to your customers and its transfers to your staff go through your Twilio too.

   Twilio bills you for the numbers and the minutes; SIPmind bills your plan.

5. Call your number

   Dial it. The AI picks up and answers in real time — and every call shows up in your dashboard with a transcript and summary. That's it: your existing number, your Twilio account, SIPmind's AI on the line.